Terms and Conditions

Welcome to Green Tech Solutions. By accessing or using our website, services, and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with any part of these terms, please do not use our services.

✅ 1. General Use of Website

By using this website, you confirm that:

• You are at least 18 years old or using the website under legal guardian supervision.
• You will use this website only for lawful purposes.
• You will not misuse, hack, or attempt to damage our website or systems.

Green Tech Solutions reserves the right to restrict or terminate access to anyone violating these terms.

✅ 2. Product Information & Availability

• We make every effort to display accurate product information, pricing, and availability.
• Prices, specifications, and stock availability are subject to change without prior notice.
• Product images are for illustration purposes only and may slightly differ from actual products.

✅ 3. Orders & Payments

• All orders placed through our website are subject to confirmation and availability.
• We reserve the right to cancel or refuse any order at our sole discretion.
• Payments must be made in full before order processing begins.
• All transactions are handled through secure third-party payment gateways.

✅ 4. Shipping & Delivery

• Delivery timelines are estimated and may vary due to location, logistics, or unforeseen circumstances.
• Green Tech Solutions is not responsible for delays caused by courier partners or natural events.
• Users must ensure accurate delivery details to avoid failed deliveries.

✅ 5. Returns, Refunds & Exchanges

• Return and refund eligibility is subject to our Return & Refund Policy.
• Products must be unused, in original packaging, and returned within the specified period.
• Certain items such as digital products, custom installations, and clearance items may not be eligible for return.

✅ 6. Warranty & Support

• Warranty terms vary by product and brand.
• Green Tech Solutions provides only manufacturer-backed warranties unless otherwise stated.
• Physical damage, misuse, or unauthorized repairs may void warranties.

✅ 7. User Accounts

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and up-to-date information.
• Green Tech Solutions is not responsible for losses caused by unauthorized account access.

✅ 8. Intellectual Property

• All content on this website including text, images, logos, product data, and graphics is the intellectual property of Green Tech Solutions.
• Unauthorized copying, reproduction, or distribution of any content is strictly prohibited.

✅ 9. Limitation of Liability

Green Tech Solutions shall not be liable for:

• Indirect or consequential damages
• Business losses
• Data loss
• Incorrect product usage
• Delays caused by third-party services

Use of all products is at the customer’s own responsibility.

✅ 10. Third-Party Services

We may use third-party services for:

• Payments
• Shipping
• Marketing
• Analytics

We are not responsible for the performance, content, or privacy practices of any third-party services.

✅ 11. Cancellation Policy

• Orders can only be canceled before shipment.
• Once shipped, orders cannot be canceled.
• Cancellation requests must be submitted through customer support immediately.

✅ 12. Misuse & Fraud Prevention

Green Tech Solutions reserves the right to:

• Cancel suspicious orders
• Block abusive users
• Take legal action against fraudulent activity

✅ 13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia.

✅ 14. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

✅ 15. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

Green Tech Solutions
📧 Email: info@greentechsolutions.my
📞 Phone: +92 310 0004093
📍 Location: Kaula Lumpur, Malaysia